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Management Brief Reports

Do you develop succession plans for management positions?

	No
	Rarely
	Sometimes
	Usually
	Always
	Always, and approach is reviewed for effectiveness

Do you monitor and improve workplace health, safety and ergonomic factors?

	No
	Rarely
	Sometimes
	Regularly
	Regularly and approach is reviewed for effectiveness

Are your policy and strategy decisions based upon a thorough analysis of data and information?

	No
	Rarely
	Sometimes
	Usually
	Always
	Always, and approach is reviewed for effectiveness

Do your senior leaders make themselves accessible to employees and listen to what they have to say?

	Never
	Occasionally
	Usually
	At all times
	At all times and approach reviewed for effectiveness

Do you ensure that your people develop the skills and capabilities to exploit and use new technology

	No
	Rarely
	Sometimes
	Frequently
	Always
	Always and approach is reviewed for effectiveness

Management Brief Reports

Employee Motivation

An employer's desire to provide the impetus for employees to do their job as efficiently and effectively as possible and to commit to the achievement of the organisations goals and objectives.
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Leadership Development

The formal processes used to attract, develop, and retain leaders within an organisation.
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Recruitment and Selection

Finding the right employees to fulfil roles within the organisation.
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Employee Suggestion Schemes

A means by which employees are encouraged and enabled to offer ideas relating to the business.
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Customer Knowledge Management

Customer Knowledge Management (CKM) encompasses the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and innovative products/services, and/or product/service improvements.
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